This Privacy Policy explains how Tom Safari Namibia collects, uses, protects and processes personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

1. Data Controller

Tom Safari Namibia
1507 Tauben Street, Hochland Park, Windhoek, Namibia
Contact via website form or WhatsApp

2. Personal Data Collected

Full name

Phone number

Email address

Safari date

Payment information (processed only by secure third-party providers)

Messages sent via forms or WhatsApp

Browsing data (cookies, IP address, device type)

No sensitive personal data is intentionally collected.

3. Purpose of Data Collection

Data is collected strictly for:

Safari booking management

Customer communication

Sending payment links

Customer support

Website analytics and performance

Website security

Legal and accounting obligations

Personal data is never sold or shared for commercial purposes.

4. Payments

Payments are processed exclusively via secure platforms (credit card, PayPal, or other authorized providers).
Tom Safari Namibia does not store any banking information.

5. Cookies

Cookies are used to:

Ensure proper website functionality

Measure traffic and performance

Enable advertising tracking

Improve user experience

Users can manage or disable cookies through their browser settings.

6. Data Retention

Personal data is stored:

For the duration necessary to provide services

In accordance with legal obligations

And deleted upon user request when legally possible

7. Data Access

Only:

Tom Safari Namibia management

Authorized technical service providers (website, payment, tracking)
have access to personal data.

8. User Rights

Users have the right to:

Access their data

Rectify their data

Delete their data

Limit processing

Object to processing

Request data portability

Requests can be submitted via the website form or WhatsApp.

9. Security

All reasonable technical and organizational measures are implemented to protect personal data against unauthorized access, alteration, disclosure or loss.

10. Policy Updates

This Privacy Policy may be updated at any time. The version published on the website remains the valid and enforceable one.